Mercedes-Benz Australia/Pacific Pty Ltd Vehicle Recall Records
Mercedes-Benz GLA and GLC MY2020 Vehicle Recall Records
Mercedes-Benz GLA and GLC vehicles
Model Year 2020
5 affected vehicles
Due to a software issue, the automatic network search of the emergency call system (eCall) communication module may be deactivated. In this case, the automatic and manual emergency call may not be available outside of the network coverage of certain providers.
Learn MoreIf the eCall system is deactivated, in the event of an emergency it would not be possible for the vehicle occupants to connect with emergency services, either manually or automatically. As a consequence, emergency vehicles may not be directed to the affected vehicle or may be delayed. This could increase the risk of death if a serious injury has occurred.
Learn MoreIn the event of an accident, a voice call can be made to emergency services via 112-dial back up (depending on network coverage).
Consumers are asked to contact their most convenient Mercedes-Benz Retailer to arrange an appointment for the required software update.
To find a local Mercedes-Benz retailer, visit https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer...
Learn MoreDate published : 2021-06-02T09:47:21+10:00
Supplier : Mercedes-Benz Australia/Pacific Pty Ltd
PRA No. 2021/18998
Campaign : RC2869
Click to view the VIN codes affected in this recall
Australian Car Network (AUCN) is a professional online car trading platform for new and used cars in Australia.
Information on vehicle recalls
Copyright © 2021.AUCN All rights reserved.